PERCEPTION AND UNDERSTANDING OF QUALITY ASSURANCE IN EDUCATION OF PERSONNEL IN THE GRADUATE SCHOOL AT SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

A Study on the Perception and Understanding of Quality Assurance in Education of Personnel in the Graduate School at Suan Sunandha Rajabhat University This study aimed to examine the perception and understanding of educational quality assurance among personnel of the Graduate School, Suan Sunandha Rajabhat University, as well as to explore approaches for enhancing such perception and understanding.

      The results of the study revealed the following:

1. Among the 82 respondents, the majority were female (45 individuals or 54.88%), while 37 were male (45.12%). Most respondents were in academic positions (52 individuals or 63.41%), while 30 (36.58%) were in academic support roles. A total of 33 individuals (40.24%) had less than five years of work experience.
2. Regarding their exposure to information on educational quality assurance (AUN-QA):

Source 1: 42 individuals (51.21%) had studied the AUN-QA quality assurance manual, while 40 individuals (48.78%) had not. Source 2: 39 individuals (47.56%) had participated in quality assurance training provided by the university, while 43 individuals (52.43%) had not. Source 3:54 individuals (65.85%) had received knowledge and understanding from the university’s Quality Assurance Division, while 28 individuals (34.14%) had not. Source 4: All 82 individuals (100%) had either attended briefings or received internal university memos providing information on quality assurance.

3.Overall, the perception and understanding of educational quality assurance among the personnel of the Graduate School were found to be at a moderate level, with an average score of x̄ = 2.92