THE STUDY OF SERVICE RECIPIENTS' SATISFACTION WITH THE SERVICE QUALITY IN THE PUBLIC HEALTH PROGRAM, GRADUATE SCHOOL, SUAN SUNANDHA RAJABHAT UNIVERSITY

Abstract

The Study of Service Recipients' Satisfaction with the Service Quality in the Public Health Program, Graduate School, Suan Sunandha Rajabhat University, aimed to assess service quality satisfaction among service recipients.The specific objectives were to evaluate satisfaction with the service quality provided by the Faculty of Public Health, Graduate School, Suan Sunandha Rajabhat University, and to identify problems and suggestions from service users regarding the quality of these services.

The study population consisted of 42 students enrolled in both the Master of Public Health and Doctor of Public Health programs within the Faculty of Public Health. Data was collected using questionnaires, and statistical analysis was performed using percentage, mean, and standard deviation.