THE IMPACT OF LEADERSHIP STYLES, WORK MOTIVATION, AND CONFLICT MANAGEMENT FACTORS TOWARD ORGANIZATIONAL EFFECTIVENESS IN THE INTERNATIONAL SERVICE COMPANY IN BANGKOK

Abstract

This research examines the impact of leadership styles, work motivation, and conflict management on organizational effectiveness in an international service company in Bangkok, Thailand. It investigates how these factors contribute to the organization’s performance. The independent variables leadership styles comprising organizational commitment, personality, and behavior, work motivation encompassing achievement, benefits, and environment, and conflict management including organizational policy, communication, and culture were analyzed to determine their influence on the dependent variable, organizational effectiveness. These were analyzed to assess their influence on the dependent variable, organizational effectiveness. A quantitative methodology was employed, using an online survey distributed to 400 employees in management and general positions. Descriptive statistics and multiple regression analysis evaluated the relationships between the variables. The findings indicate that work motivation has the most significant positive impact on organizational effectiveness, followed by leadership styles, while conflict management has a lesser but positive effect. This study offers valuable insights for organizational leaders aiming to enhance effectiveness by focusing on these critical areas. The results emphasize the importance of fostering a motivating work environment, developing effective leadership practices, and recognizing the role of conflict management in organizational success.