THE IMPACT OF WORK MOTIVATION, ATTITUDES AND BEHAVIOR OF EMPLOYEES, AND WORKING ATMOSPHERE AFFECTING ORGANIZATIONAL TURNOVER IN COMPANIES IN BANGKOK

Abstract

This research aims to understand the factors affecting organizational turnover in companies in Bangkok. The three independent variables of this study to understand the dependent variable of organizational turnover are work motivation, attitudes and behavior of employees, and working atmosphere. Sub-variables to test for work motivation included bonus, promotion, and wage and salary. The sub-variables for attitudes and behavior of employees consisted of job satisfaction, organizational commitment, and job involvement. The sub-variables for working atmosphere included company culture, the type of leadership present in the organization, and the relationships among coworkers. Quantitative research was adopted to collect the data from the 400 respondents who were working in the companies in Bangkok, and convenience sampling method was used to collect the survey using Google forms for this study. The questionnaire comprises multiple choices for demographic data and a five-point Likert scale for independent and dependent variables. The statistical software used for analyzing data includes descriptive and inferential analysis. The results of the study showed that all the hypotheses proposed were supported. The results revealed that there is a significant effect between the independent variables (work motivation, attitudes and behavior of employees, and working atmosphere) and the dependent variable (organizational turnover).