KEY FACTORS DRIVING THIRD-PARTY LOGISTICS PROVIDERS CROSS-BORDER SUPPLY CHAIN EFFICIENCY

Mohd Rizaimy Shaharudin, Preecha Wararatchai, Siti Fairuza Hassam, Norain Izzati Mohamad Rosli

Abstract


This study investigates the role of third-party logistics providers in improving cross-border supply chain efficiency. It employs a qualitative research design, utilizing a thorough literature review and conceptual analysis to identify key themes and develop theoretical frameworks. The findings indicate that the efficiency of third-party logistics providers in cross-border logistics is primarily influenced by four factors: integration and coordination, cost efficiency, risk management, and technological adoption. Future research should further examine the impact of technology on third-party logistics providers' capabilities and its implications for global supply chain dynamics. A deeper understanding of these factors will be essential for developing frameworks that enhance the efficiency and sustainability of cross-border logistics operations.


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