ความพึงพอใจของผู้รับบริการอินเตอร์เน็ตความเร็วสูง สำนักงานบริการลูกค้า กสท ระนอง

Abstract

This research aims To the satisfaction of the client Internet access. Customer Service CAT Ranong. Study ways to improve their services. Customer Service CAT Ranong in this study is a quantitative research. Sample An example is the use of high-speed Internet customer service offices CAT 260 Ranong. With stratified random sampling method. The tools used in this research. including queries The statistics used to analyze data. Were frequency, percentage, mean, standard deviation. And the correlation of Pearson. The study found that Satisfaction High Speed Internet service. Customer Service  CAT Ranong. The overall picture is moderately discriminative aspect is the quality of the signal at a high level. The facilities At a high level The official provider is moderate. While the process of service at a low level.